Get in touch

We aim to dispatch all orders within 2 business days after payment has been processed.

Delivery timeframe will depend on your location, but will generally be within 1-5 business days for metro areas and 7-14 business days for regional areas.

Please note that these are estimated, not guaranteed delivery timeframes, and may vary according to advice from our partner couriers.

Customers in Sydney may opt to pick up their order from our showroom at 23/28 Barcoo St Roseville 2069 at no cost. Once your order has been confirmed, we will contact you to let you know when your order will be available for pickup. Please present proof of purchase upon collection.

At this moment, we only offer shipping in Australia and New Zealand. More information on shipping here.

Yes, we can offer exchange or store credit if you have changed your mind. All items must be returned within 14 days of receipt, in the same condition that they were received, with proof of purchase presented.

To make a return please contact us via email (sales@unipac.com.au) or phone (02 9417 2942).

Please note that delivery costs are non-refundable for change-of-mind returns and exchanges. If you wish to return or exchange an item, you are responsible for the associated shipping costs.

Our ABN is 17 140 846 260

Beta is an Italian company, manufacturing tools in the factories in Sovico, Castiglione d'Adda and Sulmona in Italy. UNIPAC Equipment (Aust) PTY LTD is the official and authorised importer for Beta tools ‘down under’ and have been proudly importing Beta into Australia since 2005.

Yes, all of our hand tools are covered by a warranty for your peace of mind. Please refer to the warranty information provided with your product for details, or read more here.

You can contact our customer service team by phone (02 9417 2942), email (sales@unipac.com.au), or through our website. Our team is available to assist you Monday to Friday, 9am to 5pm AEST.

Please send us an email at sales@unipac.com.au